If you agree, we will capture your interaction with our site using session replay technology. This may include visual capture of pages you view and your on-screen activity, such as clicks, scrolls, and mouse movements, as well as user inputs you provide, including typed text or keystrokes, except where we apply masking or exclude pages. The masking and exclusion process is designed to prevent the capture of sensitive information, including login credentials, credit card details, and other payment information.
Session replay does not use your camera or microphone.
We use these session replay recordings to: (a) diagnose and support technical issues you report or we detect, (b) protect security and prevent fraud or abuse, and (c) review and resolve account, bidding, and transaction disputes.
We engage OpenReplay as our service provider to process these recordings for us. By selecting “I Consent,” you give express permission for us to capture and use these session replay recordings, and to share them with our service provider for the purposes above, as described in our Privacy Policy.
You can decline and continue without session replay.
Privacy Policy | Learn more about what is recorded, masking, and your choices